Privacy Policy

Privacy Policy for Cempulik.eu

Effective Date: 22.02.2026

Thank you for shopping with us. At Cempulik, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide when you use our online shop.

1. Data Controller

The controller of your personal data is:

Cempulik Stone & Memorial Services v/Stanisław Cempulik
Address: Drzewna 23, 41-935 Bytom, Poland
VAT ID (Polish NIP): 6261055842
(hereinafter referred to as the “Controller”)

Your personal data is processed in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. What Information We Collect and Why

We collect and process your data for the following purposes:

  1. To Fulfill Your Order (Performance of a Contract): To create an account, process your order, deliver your goods, and handle any returns.
    • Legal Basis: GDPR Art. 6(1)(b).
    • Data Collected: Name, email address, phone number, delivery address (street, house number, postal code, city, country), and bank account number for refunds. For business customers, we also collect the company name and VAT ID.
  2. Newsletter and Marketing: To send you information and offers, only if you have explicitly consented to it.
    • Legal Basis: GDPR Art. 6(1)(a) (Consent).
  3. Legitimate Interests: To establish, exercise, or defend legal claims.
    • Legal Basis: GDPR Art. 6(1)(f) (Legitimate Interest).

Providing your personal data is voluntary, but it is necessary for us to process and fulfill your order.

3. Who We Share Your Information With

To provide our services, we share your information with trusted third-party partners. This includes:

  • Hosting and IT service providers.
  • Courier and delivery companies that ship your order.
  • Payment processors that handle your payment.
  • Our accounting and legal advisory services.

4. How Long We Keep Your Information

We store your data for as long as necessary to fulfill our contract with you and to comply with legal obligations (e.g., accounting laws), but for no longer than 10 years after your last order. This ensures we can handle any potential claims or warranty issues.

5. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access the information we hold about you.
  • Request that your information be corrected or updated.
  • Request the erasure of your data (the „right to be forgotten”).
  • Withdraw your consent at any time (e.g., for newsletters).
  • Object to or request the restriction of the processing of your data.
  • Receive your data in a structured, machine-readable format (data portability).
  • Lodge a complaint with a supervisory authority: in Poland, the President of the Personal Data Protection Office (UODO), www.uodo.gov.pl; or the supervisory authority in your country of residence.

6. Use of Cookies

Our online shop uses cookies. Cookies are small text files stored on your device to enhance your user experience, for example, by remembering your language preferences or the contents of your shopping cart.

We use both our own cookies and third-party cookies from services like Google Analytics to analyze traffic and improve our marketing. You can change your cookie settings or delete cookies at any time through your browser settings. Please note that restricting cookies may affect the functionality of our website.

7. Final Provisions

We reserve the right to amend this privacy policy. Any changes will be published on this page.

If you have any questions about our privacy policy, please feel free to contact us at: firma@cempulik.eu

Right to Data Erasure (Art. 17 GDPR)

You have the right to request erasure of your personal data (“right to be forgotten”). To exercise this right, send an email to firma@cempulik.eu with the subject “Data Erasure Request”. Include your name and the email address used for your order. We will process your request within 30 days.

8. Product Safety (GPSR)

In accordance with EU Regulation 2023/988 on General Product Safety (GPSR), effective from 13 December 2024, we confirm that the manufacturer of all granite memorial products sold in this shop is:
Stanisław Cempulik – Usługi Kamieniarskie Cempulik
Drzewna 23, 41‑935 Bytom, Poland
VAT ID (NIP): 6261055842
Contact: firma@cempulik.eu  |  +48 698 936 157

9. Customer Reviews (Omnibus Directive)

Where customer reviews are displayed on product pages, they originate exclusively from verified buyers who have purchased the relevant product. Unverified reviews are not published. This is in accordance with Directive (EU) 2019/2161 (Omnibus Directive).